ORDERING
We will ship a medium width unless you indicate otherwise, You can indicate width in the quantity field of the order form ie 1wide .  We do not currently have a shopping cart. If you wish to order more than one style. Please place an order for one of the styles and email us anything you wish to be added to the order. We will process it seperately but ship together. 


SHIPPING
 

WE  MAKE EVERY ATTEMPT TO SHIP YOUR ORDER THE NEXT BUSINESS DAY OFTEN IT WILL BE SHIPPED THE SAME DAY. PAYMENTS MADE BY ECHECK  OR PERSONAL CHECK WILL BE HELD UNTIL CLEARED BY THE BANK WHICH IS USUALLY 7-10 DAYS. OUR REGULAR DOMESTIC SHIPPING IS UPS GROUND AT $8.50 FOR ONE PAIR. SOMETIME AT OUR DISCRETION WE WILL USE THE POST OFFICE. ADDITIONAL PAIRS ARE SHIPPED AT NO ADDITIONAL CHARGE. THIS IS AUTOMATICALLY ADDED TO YOUR ORDER. DELIVERY TAKES 2-6 BUSINESS DAYS DEPENDING ON HOW FAR YOU ARE FROM OREGON. SHIPPING MAY BE UPGRADED AS FOLLOWS:

3 day select $11.50 add'l ($20.00total))
2 day air $19.50 add'l  ($28.00total)
Overnight $39.50 add'l  ($48.00total)
These are  for one pair, multiple pairs will be higher.

Please call or email if you wish to upgrade. Cut off time for overnite service is 11 am Pacific time or 3pm if you are west of the Rockies.

We do ship to PO boxes and APOs if that is the only way you can get delivery, shipping is usually delay acouple days as we do not get to the post office every day.

Shipping to Canada is $22.50 for one pair. The additional $14.00 will be charged seperately when the order is shipped

INTERNATIONAL SHIPPING WILL BE HIGHER. MOST COUNTRIES ARE $35.00 FOR ONE PAIR. PLEASE EMAIL FOR RATES. PLEASE BE SURE TO INCLUDE YOUR COUNTRY AND THE STYLE/SIZE AS THEY DO VARY IN WEIGHT.  INTERNATIONAL ORDERS ARE PROCESSED WEEKLY.  INTERNATIONAL SHIPMENTS WILL BE SHIPPED BY PRIORITY MAIL UNLESS YOU ARE WILLING TO PAY THE SUBSTANTIALLY HIGHER COST OF UPS OR FEDEX. 

CARE AND BREAK-IN

We want you to be happy with your new saddles. We wanted to pass along a few tips on sizing,break-in and care of your saddles:

Please note the sizing comments in each style's description. They are not all the same.
We wear all of our styles on a regular basis so that we can give the best help with sizing.
Please try them on a carpeted floor. They should be snug, but not overly tight.
They will stretch and break-in. You may want to start with a thinner sock than
you ultimately want to wear with them. Once you have determined that they are
the proper size, wear them a couple of times around the house for a coupleof
hours.  You will  find that they quickly start stretching and become more
comfortable. Soon they will be old friends.  Most day to day dirt  and scuffs can be wiped off
with a warm, damp cloth or paper towel. We have found that Meltonian leather
lotion is excellent for softening and cleaning the leather.  The soles on the styles with
leather soles with seem very stiff at first, they also break-in quickly.
Regular use of shoe trees will help keep them look new for a long time.

EXCHANGES AND RETURNS

WHAT IF THEY DONâT FIT??  ;  (
Email or call us and we will do our best to get the proper size right out to you.
Since many of our styles come in different widths as well as sizes, please notice
whether they too big or small in both length and width. Send them back within 14 days
by whatever shipping method is most convenient for you.

WHAT IF YOU DONâT LIKE THEM??
We find it difficult to imagine that you won't like our shoes. But, if that is the case,
we accept exchanges  for  style or returns within 14 days provided the shoes have not been worn
outside or off carpet or otherwise abused. A copy of the original receipt must accompany returned item.
A credit to your credit card or refund (if paid by cash or check) will be issued upon their return.
Actual shipping cost will be deducted.  Returns that  are past the 14 day period and/or
cannot be sold as new will be subject to a  restocking fee.

PRIVACY
We do not sell or share your personal information with anyone. All financial information is transmitted directly through a secure link to our bank.
We may use contact information to make you aware of new items or promotions in the furture.

ANY QUESTIONS--PLEASE DO NOT HESITATE TO CONTACT US.

   email to muffy@muffys.com
            www.muffys.com
                              www.saddleshoes.com

Muffy's Enterprises, LLC
950 Bridge St
Vernonia, OR 97064
503-429-5050 local
866-524-5050 toll free in US
503-429-3790 fax

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